As leading information services company, Hitachi Solutions, Ltd.(hereinafter referred to as "Hitachi Solutions") handles a diverse range of information including our own technical information and information from our customers. We have an established framework for information management that we stringently apply out of respect for the value of the information we are trusted with.
We have established management systems for personal information protection and defined internal rules, a framework for information management, and formulated a privacy policy. The management systems are designed to be consistent with the Act on the Protection of Personal Information and JIS Q 15001 requirements for personal information protection management systems. They are also consistent with other legislation concerning the handling of personal information and governmental guidelines and standards. We ensure that our directors and employees are continuously informed about these policies, which serve a guidelines for our efforts to protect personal information.
Established: October 1, 1998
Revised: April 1, 2021
Tsugio Yamamoto
President and Chief Executive Officer
Hitachi Solutions, Ltd.
Hitachi Solutions has been granted the right to display the PrivacyMark, denoting that we take appropriate measures to protect personal information. The PrivacyMark system is managed by the Japan Information Processing Development Corporation (JIPDEC). Accreditation requires an assessment of personal information protection measures by the Japan Information Technology Services Industry Association (JISA).
Hitachi Solutions shall define that personal information means information about individuals, including the name, birth date and other descriptions about them, or a number, symbol, code, image or sound assigned to them, that identifies the individuals (it shall also include the information that cannot identify individuals by itself, but can, as it easily can be verified with some other information.) In addition, it shall not be limited to personal identifiers, but shall include any information that indicates a fact, recognition and assessment about the attribute of individuals, including a physical characteristic, property, occupation or status.
Hitachi Solutions protects and manages the personal information by establishing a manager on a department basis with the greatest care and the best effort based on the "Hitachi Solutions Privacy Policy".
And, from the viewpoint of the protection of the rights and interests of the Concerned Persons, Hitachi Solutions makes efforts to consider the following points.
This website, "Privacy Policy," establishes the Hitachi Solutions' procedures for handling personal information.
Who might Hitachi Solutions share my personal data with, and what happens when it's transferred out of the UK?
You have consented to Hitachi Solutions processing your personal data as set out above. However there are a number of restrictions and obligations that Hitachi Solutions must comply with when dealing with that data that come about as a result of Hitachi Solutions’s classification as a ‘data controller’.
As you might know, Hitachi Solutions is a company incorporated in Japan and your personal data will be transferred there. The Hitachi Solutions group operates around the world and to make sure you get a response to your enquiry from the right person we may transfer it (and your personal data associated with it) to other companies in the Hitachi Solutions group. We will take all necessary measures to ensure that transfers out of the EEA are adequately protected as required by applicable data protection law. This will include using appropriate safeguards such as the EU Standard Data Protection Clauses.
How long will Hitachi Solutions keep my personal data for?
All enquiries and the associated personal data are deleted after 6 months.
What rights do I have in respect of my personal data?
You have a number of rights in relation to your personal data. These can differ by country, but can be summarised in broad terms as follows:
To exercise any of these rights, please contact us as stated below.
You also have the right to lodge a complaint with the competent data protection supervisory authority.
Who can I contact if I have questions?
If you have concerns or questions regarding your personal data you can contact us via the same contact form you used on our website originally or, if you would prefer, you can write to us:
Hitachi Solutions uses cookies*1 and Web beacons (clear GIF)*2in part of the website to make it more conveniently to use for person.
A person can refuse to receive a cookie, or can display a warning message when receiving a cookie by changing the setting of a web browser. For more details, please see the instructions of a web browser you are using. Moreover, a person can reject a Web beacon by setting to refuse the receipt of a cookie.
But, in the first case, please note that a person may not be able to use the all or part of our services provided in the website.
Glossary
*1 Cookies:
Mean information exchanged one another between a web server that controls a web site and a web browser that a person uses. Cookies may be saved as files in the disk of a person's PC. If you use a cookie, the web server can track and record information about which pages in the web site the particular computer visits etc. However, we cannot identify the person unless he or she enters the personal information into the web site.
*2 Web Beacons:
Mean technology that functions with a cookie to check how many times a person accesses a particular page. However, we cannot identify the person unless he or she enters the personal information when receiving cookies.
When a person wants to request to disclose, correct, add, delete, stop usage, stop provision to a third party, or notify the purpose of usage of his or her personal information (hereinafter referred to as "disclose and so on") held by Hitachi Solutions, or wants to raise complaints, the person is requested to follow the following procedures:
*This contact information is intended for inquiries about privacy. For product inquiries, please contact the respective product department.
Chief Privacy Officer
Hitachi Solutions, Ltd.
Executive Officer Takashi Kumagai
Contact
Address : 4-12-7,Higashishinagawa,Shinagawa-ku, Tokyo 140-0002,Japan
Hitachi Solutions is an enterprise covered under the activities of JIPDEC, which acts as an authorized personal information protection organization. Complaints about the handling of personal information by applicable enterprises can be forwarded to JIPDEC.
Authorized Personal Information Protection Organization:
Privacy Mark System Committee.JIPDEC
Privacy Mark Promotion Center
A third party organization prescribed under the Act on the Protection of Personal Information, that is responsible for processing complaints and supplying information relating to personal information.
If you have any questions about this web site "Privacy Policy" except Section 8 (Request to Disclose Personal Information or Raising Complaints), please contact us using the following "Inquiry Form".
If you submit us any inquiries or opinions, we would like you to carefully read and agree on the terms stipulated in this document, otherwise please note that we may not answer the inquiry.
Any personal information you submit us will be deleted, as we answer your inquiry, and we will not hold it.
Enacted on April 1, 2005
Revised on April 1, 2022
Information Security Risk Management Center