Hitachi

Hitachi Solutions, Ltd.

Smart Life

With increasing focus on labor shortages, diversifying work styles, and sustainable management, 

companies are being called upon to embrace unprecedented transformation and adaptability. By flexibly responding to these changes, we harness the power of IT to support improvements in productivity and empower the workforce, promoting smarter, more comfortable ways of working and living. By fostering both corporate growth and personal well-being, we contribute to building a society where everyone can thrive in the workplace.

Our Strengths

Office Work DX

We leverage cutting-edge technologies such as generative AI to safely and effectively utilize business information such as documents created and accumulated in day-to-day operations, contributing to our customers’ DX initiatives.

Work Automation

We work to optimize operational efficiency and workers’ decision-making through RPA-driven automation of administrative tasks, the integration of information across systems, and unified monitoring.

HR Innovation

From making working styles more visible to promoting autonomous career planning, we help accelerate HR DX for enterprises with a rich portfolio of solutions, helping organizations create environments where diverse talent can thrive.

Business DX

We provide strong support for customers transitioning their business models from product sales to subscriptions in a shift accelerated by DX, drawing on our extensive expertise.

Application DX

By digitizing business processes and leveraging AI, we deliver dramatic efficiency gains and continuous improvements in the business process, achieving a comprehensive modernization of customers’ operations.

Solution

Leveraging Business Information as Knowledge to Drive DX

Through the utilization of cutting-edge technologies including generative AI, we automate and enhance a wide range of tasks that previously required workers’ judgment and handling, such as processing inquiries and creating documents. We support the optimal digitization of documents and forms stored across sales, design, manufacturing, maintenance, and other systems, promoting the application of knowledge across the entire organization.

Use Case
  • Fukoku Mutual Life Insurance Company: Insurance
  • Meiji Yasuda Life Insurance Company: Insurance

Achieving Advanced Automation with AI, iPaaS, RPA, and More

With the iPaaS platform Workato, which offers connectors to over 1,000 cloud systems, we integrate a range of systems using no-code/low-code approaches and connect with generative AI. Business processes that span both legacy systems and cloud systems can be automated through the use of RPA with Workato.

Use Case
  • NAVITIME JAPAN Co., Ltd.: Information services
  • Kitano Construction Corp.: Construction

Supporting Organizations Where Diverse Talent Can Thrive

We provide one-stop support for realizing our customers’ HR strategies through a broad range of solutions and services, from attendance management and HR/payroll administration to the promotion of autonomous career paths and support for women’s advancement in the workplace. Drawing on over 30 years of expertise serving customers across diverse industries and business models, primarily major enterprises, we contribute to enhancing the performance of diverse talent and driving companies’ sustainable growth.

Integrated HR Solution: Lysithea
A cumulative total of 1,780 companies and 2.49 million users (as of the end of March 2025)

Use Case
  • East Japan Railway Company: Land transportation
  • Ricoh Co., Ltd.: Manufacturing
  • Shimizu Corporation: Construction

Supporting Enterprise Operational DX, Servitization in Society, and the Circular Economy

We provide comprehensive support for enterprises launching subscription businesses. Our solutions flexibly accommodate diverse billing structures, enabling strategic pricing plan changes to be made quickly and efficiently. We also offer a rich set of options covering peripheral operations such as sales representative/distributor functions and construction management, contributing to improved efficiency across our customers’ entire business operations.

Use Case
  • Kubota Corporation: Manufacturing
  • Tokyo Gas Co., Ltd.: Electric power and gas

Contributing to Corporate SX through DX of Internal Request Operations

We reduce the burden of managing complex and cumbersome internal requests, supporting the smooth execution of business operations. The status of requests are automatically aggregated and made visible at both the company-wide and departmental levels, streamlining management. As deadlines approach, reminder emails are automatically sent to individuals who have not yet completed requests, reducing the workload associated with follow-ups.

Use Case
  • BIPROGY Inc.: Information and communications
  • Nisseicom Co., Ltd.: Information and communication